Chief Operating Officer and Senior Vice President
TDS Telecom
Verona, Wisconsin, United States
Shane West is the Chief Operating Officer at TDS Telecommunications LLC where he is responsible for TDS Telecom’s day-to-day operations—marketing, sales, product management/development, contact center operations, field services, network assurance, and facilities.
Most recently, Shane was Senior Vice President of Network Operations, where he oversaw the field services and repair teams responsible for all service installations, resolutions, preventative maintenance, and outage restoration efforts for the company’s telecom and cable operations. Prior to that role, he served as Senior Vice President of Marketing Sales, and Customer Operations for four years.
Shane has worked in the TDS organization for more than 27 years, having first joined US Cellular. in 1996. In 2001, he moved to TDS Telecom from sister company, US Cellular.
Shane holds a Bachelor of Business Administration in Finance from the University of Wisconsin–Eau Claire and a Master of Business Administration in Marketing from the University of Wisconsin–La Crosse. Shane is also a US Army veteran where he served his country as an infantryman. Shane grew up in Wyoming which he still calls home. In his free time, he enjoys fishing and spending time with his family at their cabin in northern Wisconsin.
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