President
On Trac Communications
Knoxville, Tennessee, United States
Joseph Jones (JJ) has spent his entire career in the telecommunications industry which has spanned over 25 years. JJ has vast experience from field installation services, quality assurance functions, administration roles, to operations which includes over thirty various cable and fiber broadband start-ups nationwide and direct involvement developing operational and customer service strategies that help define On Trac in an increasingly competitive market.
Joseph is in his 20th year with On Trac and has served in many different leadership capacities during that time. JJ has provided both strategic and servant leadership which has played a big part in the company’s growth all the while maintaining its culture which centers around quality, image, customer experience, and safety.
In addition to his responsibilities at On Trac, he gives countless volunteer hours to the Fiber Broadband Association. JJ has served and chaired various committees for the past 15 years including being the Fiber Connect Conference Chairman for ten consecutive years. The Fiber Connect Conference is the industry’s leading all fiber conference which has over 4,000 attendees and 400 network operators per year. Joseph is a two-time recipient of the Photon Award (2010 & 2020) which recognizes a Fiber Broadband Association member who, through their volunteer contribution, has demonstrated a high level of dedication to the organization and contribution to the industry. From 2021- 2023, JJ served on the Board and was elected as the Chairman of the Board in 2023. JJ now serves with other former Board Members on the Senior Council Committee.
Best Practices: Choosing Partners for Success
Sunday, July 28, 2024
1:40 PM – 2:30 PM CT
Monday, July 29, 2024
12:45 PM – 12:50 PM CT